I scheduled an appointment and when I got there was told they didn���t have time to look at my issue because it was late in the day. They only did my oil change and had to make an appointment to come back a second time. Frustrating.
I love everyone at Van Devere. Everyone is friendly, helpful and just great all around. I would never go anywhere else. They are all like family. Years ago I have gone to other places and they would never treat you decent or really be very friendly, either. I have and will continue to recommend Van Devere to everyone. I brag on them constantly.
The person that waited on me explained the cost for what I wanted and told me to have a seat in the waiting room and he would come get me when the car was ready. He came and got me when the car was done had it parked out front and walked me to the door.
I have owned my Buick less than three years. Battery was bad. I���m out of my mileage warranty. Charged me 67$ to tell me I had a bad battery on a car less than three years owned. Then wanted 291$ to replace it counting the 67$. Went to sams club and got it done for 87$ with a 42 month warranty
To have to pay for diagnostics even if you���re going to get your car fixed is upsetting and a ripoff I can see if you don���t get your car fixed then charge your customers but an extra 135.00 on top of what you have to get done not cool at all
In order to maintain "Warranty Forever", and not required by manufacturer's recommended maintenance, I find it absurd that oil MUST be changed, even though mileage ( and % remaining life ) weren't even close. Does oil "spoil" ? This is surpassed only by having to change the cabin filter to protect the drive train ( which happened ) !