Customer Reviews

Does not take a long time for services. Clean facilities. This time I had coupon to use ,appreciate any savings.I have to keep warranty but most times mileage is low ,but they gave extension and that was good also due to vivid 19.

I had a great experience purchasing the 2021 ENCORE SELECT my sale's person Beth Thaxton done a wonderful job as well as management / financing .my one COMPLAINT IS THE QUALITY OF THE VECHICALS OVERALL EXTERIOR CLEANLINESS.IS TOTALY UNEXCEPTABLE !!!! Drove it home maybe 5 miles kind of a cloudy day when i took delivery once home in the garage under lights wow was I surprised !! could definitely be a game changer on my next purchase Sorry but when paying THAT MUCH FOR A NEW CAR I EXPECTED MORE.my answers on questions 1 and 2 are based on question 3,nothing more....

Everything went great and my car was done in no time!

Short wait time

Always great and Jerry , at the service desk, is a big help

My experience is always great! This is the 5th vehicle that I have purchased at Vandavere and the last 3 Ellory Moore has been the sales agent that I have relied on for service.

Cory was amazing

Beth was amazing and I like that she made sure I was good also like that she gave me a angel . It meant a lot

The customer service is excellent. Work was completed in a reasonable time. Highly recommend Van Devere Buick.

ALWAYS CLEAN AND THE CUSTOMER SERVICE EMPLOYEES ARE THE BEST

I came in 15 minutes early for my oil change and tire rotation. I purchased new tires from the dealership last year. I also had a check engine light appear as I arrived. By 11:30 when I was told my car was done, I was told I needed 2 new tires, replacing brakes and rotors, the check engine is a timing mechanism part that's covered by my extended warranty, and I was low on oil so I was lectured about topping off the oil levels if I was going to go so long between oil changes.

Experience was a great one. Would have been great. But, once I dropped car off at dealership I got a call a week later saying I could pick the car in 15 minutes. Would have been nice to have communication before hand.

Greg (service technician) does a great job thoroughly finding the problem. Jerry Messenger (service advisor) is very accommodating when I have car problems and need an I unscheduled appointment.

My car was fixed very well. Although it took 3 days to fix, I was given a loaner car so I didn't suffer with no transportation. Everyone is very friendly, especially Jeanette, Bruce and my mechanic.

prompt, courteous, and quality service

Friendly Service and accommodating while we had our maintenance done.

Amazing service you guys and girls have never let me down. Thank you for your hard work

Reliable

Very good

From the moment that I had stepped into the dealership, Rob was just so wonderful and nice. He went with me on my test drive and explained things along the way. He was never pushy or cantankerous, as some of the other dealers were that I have met. The manager, Rocky was also very gracious and kind. I will come to this dealership from now on.