306 Reviews Found
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Confirmed Service Customer
They are FRIENDLEY,PROFESSIONAL,and HONEST. We LOVE Van Devere.
Suzanne L.
AKRON
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Confirmed Service Customer
VanDeVere is always very professional and friendly. Always going their best.
Cynthia V.
FAIRLAWN
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Confirmed Service Customer
The oil and filter change went well, as did the tire rotation. I was told that the rear brakes needed to be replaced and I was quoted a price of $551. I took the car home and got a competitive price quote from a reliable local shop of $300, so they will get the job of repairing the rear brakes. I don't know why VanDevere's price is so much higher than the local shop, but I do know that I will always get competitive quotes in the future.
Shirley G.
LOUISVILLE
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Confirmed Service Customer
Got me in and out fast I'm usally atthe other location for at least 3 hours ... I got in and out in an hour
Walter S.
AKRON
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Confirmed Service Customer
The service is always spot on and so are the employees. One thing I am not happy about is the new 3% surcharge if you use a credit card to pay. Really? Why did this happen? It's not like this is a small struggling corner shop....
Johanna B.
AKRON
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Confirmed Sales Customer
Patrick Scofield was awesome as usual, and Dave did a great job getting me through finance quickly. This was my 5th new Buick purchase at VanDevere. Customer for life!
John G.
AKRON
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Confirmed Service Customer
Everything was taken care of that I had concerns with.
Vicky J.
CANTON
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Confirmed Service Customer
Very professional!!!! Going the extra mile and checked out all my tires and let me know ow what needed done
Danyal K.
YOUNGTOWN
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Confirmed Service Customer
The service was excellent, but I absolutely hate your phone system. There is no way to bypass the automatic voice response unit, and this causes responses to be significantly delayed. There is no way to directly reach a service person, which leaves me totally at your mercy regarding when I hear back from you. Since you had my car for a week to deal with this repair, it became very frustrating, and I eventually gave up trying to reach you and just waited for you to call me, which meant that at times it went two-three days without hearing from you. PLEASE CHANGE YOUR PHONE SYSTEM!!!!!
Frances F.
AKRON
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Confirmed Service Customer
My wait wasn’t to long I was just glad my issue was resolved and my check engine light is off after 5 months
Marissa B.
STOW
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Confirmed Service Customer
No hassle in and out with little time spent
Brenda O.
HARTVILLE
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Confirmed Service Customer
Too expensive, but then what isn’t nowadays. Great customer service, wonderful staff.
Marcia P.
STOW
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Confirmed Service Customer
I needed exhaust work done on my 2014 Equinox. I was greeted at the dealership by Jenette Stefanka, I explained the problem and she said the car would be repaired and I could pick it up later that day. I was offered a ride to my office but I didn't need it. My car needed a catalytic converter and it had a cracked exhaust manifold, all was repaired that day. Repair total was $2091 I was satisfied with the cost and how quickly the repairs were made.
Gary H.
AKRON
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Confirmed Service Customer
Went in for an 11:15 oil change and at 12:58pm realized my car was in parking lot across the seat sitting there. The guy said he would keep me updated by text. I never received a text, my name wasn’t called over the system, and I was told he couldn’t find me when I had just moved 5 feet to a charging station. Overall not a great experience waiting nearly 2 hours for an oil change
Camille S.
AKRON