From scheduling my appointment to picking my car up, everyone at VanDevere did an AMAZING job! Super friendly, and accommodating to my busy schedule! I would DEFINITELY recommend VanDevere to anyone who wants to not feel like a customer, but feel like you are part of a family when coming in for either sales, or service. Thank you VanDevere team!!
I did not realize it would take 5 hours to lease a car! I called ahead and gave all the information so we would NOT have to be there that long. If I realize that being self employed might not qualify me for the loan and you will have to use my husbands income how come the salesman didn't and had me fill out paperwork to have to go back and change it? Also, the next day when we had to come back, which I let them know ahead of time what time we would be there, it still took 2 HOURS! I am also in the business of customer service and I would not recommend this dealership.
My only complaint is that the sales rep. appeared NOT to be knowledgeable of the Buick and Kia line of cars. Half of the questions I asked he answered incorrectly.
On a positive note, I like that the sales price of the car is on the front window, no negotiations. I believe this feature should be publicized to a wide audience .