Confirmed Service Customer
Went in for an 11:15 oil change and at 12:58pm realized my car was in parking lot across the seat sitting there. The guy said he would keep me updated by text. I never received a text, my name wasn’t called over the system, and I was told he couldn’t find me when I had just moved 5 feet to a charging station. Overall not a great experience waiting nearly 2 hours for an oil change
Camille S.
AKRON,
OH
Business Response
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