From Jeanette leading me to Beth to Mike Brown... I was treated with the eagerness understanding and respect. At 65 I bought my first brand new car and to have a team like them working to make it a "dream come true experience" could not have been any better. They each were patient and explained why, how and what they could to get the best fit for my needs which was so important to me. I am wonderfully happy with my new beautiful classy Encore GX! Thank you all so much!