305 Reviews Found
Confirmed Service Customer
Handled quickly and professionally! Atmosphere at dealership always welcoming . Thank u
Justin R.
MAGNOLIA
Was this review helpful?
Confirmed Service Customer
Appmt easy to make and keep. Nett is experieced in customer care and takes very good of Srs customers.
Charles W.
AKRON
Was this review helpful?
Confirmed Service Customer
Very professional...they picked up and delivered my vehicle.
Timothy D.
AKRON
Was this review helpful?
Confirmed Sales Customer
We met Nico about a year and a half ago, and really enjoyed the purchase experience so we decided to come back for my wife’s vehicle in January, and then just this last week when my daughter’s car needed replaced due to a total loss of her car. Unless I’m dead set on another make and model and a NEW version of it, I don’t think I’ll go anywhere else. He’s been amazing for us. Patience, outside the box thinking, do g what he can do to keep us in our budget and get us the most bang for our buck. He explains the cars and gives us a tutorial so we are not in the dark when we leave. Just a smooth process all around.
Matthew D.
SAGAMORE HILLS
Was this review helpful?
Confirmed Service Customer
My car broke on my way home from work. Service department let me drop it off and fixed it the next day.
Crystal W.
AKRON
Was this review helpful?
Confirmed Service Customer
Just great working with Net the service person for Buick service department!!!
Robert W.
AKRON
Was this review helpful?
Confirmed Service Customer
My experience was great. The technician was very helpful in keeping me abreast about my car. They had the work completed in a timely fashion. Everyone there is courteous and helpful.
Victoria T.
SEVEN HILLS
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
I went in for a prepaid oil change that the dealership had texted me about. It turns out, the original buyer of my car bought a set of oil changes but they were not transferable. OK. They found I needed an air filter . My final bill was $173 for new oil and a $20 auto part. They are courteous but take advantage of old ladies like me. Now I remember why I have been getting oil changes at the Goodyear Store two blocks from my house.
Susan B.
FAIRLAWN
Was this review helpful?
Confirmed Sales Customer
The customer service was excellent and they met all my needs
Harley D.
AKRON
Was this review helpful?
Confirmed Sales Customer
Very nice salesman was a little too long for process would have liked to gone home and finished up next day.
Richard G.
CANTON
Was this review helpful?
Confirmed Service Customer
They keep track of what the car needs, and makes it right.
Julia Z.
AKRON
Was this review helpful?
Confirmed Service Customer
Customer service was excellent .. Every single person I encountered that day was very helpful and friendly
Stacy B.
FAIRLAWN
Was this review helpful?
Confirmed Sales Customer
Ty was awesome, to work with, he stayed until 9 at night to help set up my new Buick, above and beyond what he had to do.
Larry R.
BARBERTON
Was this review helpful?
Confirmed Service Customer
Jerry Messenger did a great job arranging pick up and delivery of my Enclave for service. Also arranged to have a minor parking lot dent repaired while it was being serviced. The staff is always friendly and professional. That means a lot to me!
Kathy B.
NEW FRANKLIN
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Your receptionist informed me about GM Award system and set it up for me. I saved $200 !
Fran S.
AKRON
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
While it did take longer than anticipated to get our vehicle back due to shortages on parts the repairs on our vehicle amazing. It was definitely worth taking our vehicle here to be repaired even though we live an hour and a half away. We bought our car here and trusted them to fix it correctly.
Christine L.
COSHOCTON